Paul ,it should be a 11 inches 'one ; the tension hoop is included when they measure ; they don ' t know how to measure and they have not any idea of the price (from 300 £ on e bay and up to 900 £ in a regular music store , i think ) ; mine ( i play on Zarana is a 11 ' , short scale ) and i paid 400 euros , almost 360 £ for it .
Strange, I have bought from these people (basically a sale room) before and they've been pretty good.
Nobody has asked me to appraise this one, I would normally value an 11" at around £450 +/- depending on what it needs to put it right. £2k is frankly insane!
Dave